Miscellaneous items are either merchandise, memberships, passes or general items. Miscellaneous items can be purchased from the Customer Services - Order|Summary page or online.
Miscellaneous items are created and maintained similarly to service charges. However, miscellaneous items can be added to memberships, allowing customers to purchase memberships rather than earning them through donation points. For more information, refer to General Configuration - Memberships.
You can also specify what roles have access to the miscellaneous item and for what time period, and you can use promotions to restrict how customers can access the item. For example, you could restrict the sale of the miscellaneous item to Box Office staff, and assign an the promotion to a benefit so that only customers holding the benefit could purchase the item.
Similar to service charges, miscellaneous items use versions providing you with the means to change the membership and pricing for a miscellaneous item, while maintaining a complete record of all previous versions. A version is essentially a copy of an existing set of values for that service charge which can then be modified to reflect new requirements. Versions can be set to take effect immediately or in the future, enabling you to make changes that take effect automatically.
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Hint To help plan out your miscellaneous items before you create them, download and use the miscellaneous item worksheet. |
The following sections describe how to configure miscellaneous items:
•Creating a Miscellaneous Item
•Miscellaneous Item Calendar Entries
•Miscellaneous Item Prices & Charges
•Miscellaneous Item Terms & Conditions
•Modifying a Miscellaneous Item
•Deleting a Miscellaneous Item
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