AudienceView Unlimited Product Guides

When customers click the Forgot Password link online, they receive emails with their temporary passwords. Before the emails can be sent, the session email's 'fromAddress' must be set.

To set the session email 'fromAddress':

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::Session node.

3.Enter the email address in the 'fromAddress' field.

4.Click 'Apply'.
A banner confirms that the Registry was updated.

When customers create online accounts, they receive an welcome/confirmation email.

To set the session email 'fromAddress':

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::Business Objects::TScustomerBO node.

3.Enter the email address in the 'fromAddress' field.

4.Click 'Apply'.
A banner confirms that the Registry was updated.

This is the email address used when sending customers invoices and PDF tickets. The default value set in the Registry can be overridden for individual roles.

To set the order email's 'fromAddress':

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::Business Objects::TSorderBO node.

3.Enter the email address in the 'fromAddress' field.

4.Click 'Apply'.
A banner confirms that the Registry was updated.

This is the email address that shows up as the sender’s address when the results of a report are emailed. It must be set if reports will be emailed.

To set the report email 'fromAddress':

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::Business Objects::TSreportBO node.

3.Enter the email address in the 'email fromAddress' field.

4.Click 'Apply'.

A banner confirms that the Registry was updated.

This is the email address that correspondence from the role will be sent from. Scheduled BI is sent using the Sched user.

1.Open Application Security from the Desktop.

2.Select the Roles tab.
The Roles|Search page appears.

3.Search for and select the Sched user's 'Assigned Role'.
The Roles|Basic page appears

4.Enter the email address in the 'Email From Address' field.

5.Click 'Apply'.
A window confirms that the role was updated.

6.Click 'OK'.

This is the email address that shows up as the sender’s address when the following extracts are emailed:

•Price Chart Proof

•Event Proof

•Bundle Proof

If users will be emailing any of these extracts, you must configure the email from address.

To configure the email from address for proofing extracts:

1.Open the Registry from the Desktop.

2.Navigate to the following node to set email addresses for the applicable proofing extract:

▪Price Chart Proof: The Registry::EN::Business Objects::TSpriceChartBO node.

▪Event Proof: The Registry::EN::Business Objects::TSperformanceBO node.

▪Bundle Proof: The Registry::EN::Business Objects::TSbundleBO node.

3.Enter the appropriate email address in the 'summaryFrom' field.

4.Click 'Apply'.
A banner confirms that the Registry was updated.

Users can receive email confirmations when a Data Management job has been completed, including when a batch of events has been created. This is especially useful when creating larger batches of events which might take a few minutes to complete.

To receive an email confirmation when a Data Management job has been completed:

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::TSscriptjobsBO node.

3.Enter the from address that you want to use in the 'Status Report Email From' field.

4.Click 'Apply'.
A banner confirms that the Registry was updated.

5.Click 'OK'.

6.Open Application Security application from the Desktop.

7.Select the Users tab.
The Users|Search page appears.

8.Search for and select the user that you want to work with.
The Users|Basic page appears.

9.Enter the email that you want the confirmation sent to in the 'Email' field.

10.Click 'Apply'.
A window confirms that the user was updated.

If there is no email address defined on the User|Basic page, users will be notified when they attempt to create a batch of events. Users will be able to update their email addresses and then create the events.

This is the email address that shows up as the sender’s address when the scheduled payment processor emails the results of a processing batch. It must be set if scheduled payment processor results will be emailed.

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::Application::PaymentProcessor node.

3.Enter the email address in the 'email fromAddress' field.

4.Click 'Apply'.
A banner confirms that the Registry was updated.