Once a renewal has been created, you must click 'Execute' to run the job.
To run a renewal:
1.Open Utilities from the Desktop.
2.Select the Renewals tab.
The Renewals|Search page appears.
3.Search for and select the renewal that you want to work with.
The Renewals|Details page appears.
4.Click 'Execute'.
The renewal is run and the Renewals|Results page appears.
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Caution If a value was not entered in the 'Offer Start Date' field, the offer start date will be the date when the renewal was run ('Execute' was clicked). Online customers will immediately be able to see the offer when they log into their accounts. |
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Caution Once a renewal has been created, you can click 'Execute' at any time to run the batch of renewals, even if there are unsaved changes. If you do not click 'Apply' after modifying a renewal, the changes will not be saved and you will not be able to search for the updated renewal later. |
