The Fortress Ticket Reconciliation report displays a list of all tickets and passes printed for a specific event and on which medium they were printed.
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Information The Fortress ticket reconciliation process does the following things: •Only works with barcodes (paper tickets), not passes. •Looks up barcode information from the source file. •Identifies barcodes in Fortress that do not match the source file. •Barcodes in Fortress that are not in the source file can be blocked in the reconciliation process window. •Barcodes that are not in Fortress could either be reprinted through the Desktop or activated through Fortress outside of the reconciliation process in Fortress Card History. |
Criteria
Criteria |
Description |
Venue |
Filters the report by one or more venue selections. Click |
Series |
Filters the report by the 'Series Name' defined on the Event Configuration - Events|Basic page. |
Events From |
Filters for those events that occur on or after the date entered. Your entry will be ignored if you do not enter a value for 'Events To' date. Click |
Events To |
Filters for those events that occur on or before the date entered. Your entry will be ignored if you do not enter a value for 'Events From' date. Click |
Event Code |
Filters the report by a specific event. Click |
Output
The report outputs as an Excel spreadsheet and contains the following information:
Column |
Description |
TicketID |
Displays the ticket ID number. |
MemberID |
Displays the membership ID number, if applicable. |
ProductCode |
Displays the event, series, bundle or offer code. |
Stadium |
Displays the name of the venue. |
Stand |
Displays the stand. |
Area |
Displays the area of the venue where the seat resides (main floor, balcony) |
Row |
Displays the row where the seat resides. |
Seat |
Displays the seat number. |
TST1 |
Displays the turnstile name/number (first turnstile) |
TST2 |
Displays the turnstile name/number (second turnstile) |
TST3 |
Displays the turnstile name/number (third turnstile) |
TST4 |
Displays the turnstile name/number (fourth turnstile) |
TST5 |
Displays the turnstile name/number (fifth turnstile) |
TST6 |
Displays the turnstile name/number (sixth turnstile) |
PriceBandCode |
Displays the price type (Adult, Junior, Senior) |
Media |
Displays the type of ticket being used (a printed ticket, a swipe card) |
GTE1 |
Displays the gate name/number (first gate) |
GTE2 |
Displays the gate name/number (second gate) |
GTE3 |
Displays the gate name/number (third gate) |
GTE4 |
Displays the gate name/number (fourth gate) |
GTE5 |
Displays the gate name/number (fifth gate) |
GTE6 |
Displays the gate name/number (sixth gate) |
