The Offer Status report provides a snapshot of the total offers and metrics relating to the success of these offers.
Use this report to see what percentage of offers are accepted, declined, open or closed. This report also displays the current state of offers compared to both projected and potential numbers based on the offer expiration date. Break down each offer to view details based on event admissions, bundles, donations or miscellaneous items.
Criteria
The following table describes this report’s criteria:
Criteria |
Description |
Offer Name |
Filters the report by the name of the offer. |
Event Code |
Filters the report by event codes(s). |
Bundle Name |
Filters the report by bundle names(s). |
Gift Name |
Filters the report by gift name(s). |
Miscellaneous Item |
Filters the report by miscellaneous item(s). |
Sales Date Format |
Filters the report by the sales date format: •Date Range •Previous 7 Days (excluding today) •Today •Yesterday |
Sales From |
If you are entering a date range, this is the date from which data will be included in the report. This field is enabled for you to enter the time (hh:mm:ss). If you do not enter the time, 00:00:00 is assumed. If you want to the include data from the entire day of the date you select, set the time to 00:00:00. Any value entered into this field will only apply if Date Range is used. Click The calendar dialog is only enabled to allow you to select the hour and minutes. Once you apply the time selection, you should modify the time to reflect the seconds. |
Sales To |
If you are entering a date range, this is the date to which data will be included in the report. This field is enabled for you to enter the time (hh:mm:ss). If you do not enter the time, 00:00:00 is assumed. If you want to the include data from the entire day of the date you select, set the time to 23:59:59. Any value entered into this field will only apply if Date Range is used. Click The calendar dialog is only enabled to allow you to select the hour and minutes. Once you apply the time selection, you should modify the time to reflect the seconds. |
Display Values |
Filters the report by the values that you want to display: •Paid: Tickets that have been paid for. •Sold: Tickets that are on an order, but have not been paid for (the customer will pay for the ticket when he/she picks it up at will call). |
Display Sections |
Filters the report by the offer component(s) that you want to display: •Offers: Displays the entire offer. •Events: Displays the events within the offers. •Bundles: Displays the bundles with the offers. •Donations: Displays the donations within the offers. •Miscellaneous Items: Displays the miscellaneous items within the offers. |
Output
The Offer Status report outputs the following for each of the display sections that you selected:
Field |
Description |
Current Status |
|
Total |
Displays the total number of offers, events, bundles, donations and miscellaneous items, depending on which display sections you selected. |
% complete |
Displays the percentage of the total number of offers that have been closed, declined or accepted. |
Declined |
Displays the total number of offers that have been declined. |
Closed |
Displays the total number of offers that have been closed. |
Open |
Displays the total number of offers that are currently available to customers. |
Accepted |
Displays the total number of offers that have been accepted. |
Amount |
Displays the total price of the accepted offers. |
% Accepted |
Displays the percentage of offers that have been accepted. |
Projected Sold |
|
Accepted |
Displays the average number of offers that will most likely be accepted by the customer based on the customer's previous history. |
Amount |
Displays the average price of the offers that will most likely be accepted by the customer based on the customer's previous history. |
% Accepted |
Displays the average percentage of the total number of offers that the customer would have accepted based on the customer's previous history. |
Potential Sold |
|
Accepted |
Displays the maximum number of offers that can still be accepted by the customer. (The total number of accepted offers and the remaining open offers). |
Amount |
Displays the maximum price of the offers that can still be accepted by the customer. |
% Accepted |
Displays the maximum percentage of offers that can still be accepted by the customer. |
