The Unallocated Payment Details report displays unallocated payments for a given date range by order number. This report enables you to view the details behind the unallocated amount on the End of Day Summary report. You can use this report to easily identify the orders with unallocated payments and help with your daily reconciliation. For more information, refer to Payment Allocations.
Information If you are comparing this report to the End of Day Summary report, you should use the same date range. |
The following table describes this report’s criteria:
Criteria |
Description |
Payment Method |
Filters for unallocated payments based on the payment method(s). |
Unallocated Date Format |
Specifies the date to use for the report: •Date Range •Previous 7 Days (excluding today) •Today •Yesterday |
Unallocated From |
If you are entering a date range, this is the date from which data will be included in the report. This date is inclusive where the starting time will be 0:00:00 on the selected date. Any value entered into this field will only apply if Date Range is used. Click to select a date or to select a duration. |
Unallocated To |
If you are entering a date range, this is the date to which data will be included in the report. This date is inclusive where the end time will be up to 23:59:59 on the selected date. Any value entered into this field will only apply if Date Range is used. Click to select a date or to select a duration. |
Show Detail? |
Enables you to view detailed unallocated payment information: •Yes: Payments where the sum of the allocation and de-allocation are equal to zero are displayed. •No: Payments where the sum of the allocation and de-allocation are equal to zero are not displayed. |
The following criteria is available in the advanced section:
Criteria |
Description |
User Role |
Filters by the selected user role(s). This is the user who last updated the order. |
User Role Group |
Filters by the selected user role group(s). This is the user who last updated the order. |
The following table describes the report’s output:
Column |
Description |
Order Number |
Unique identifier for an unbalanced order. To view details pertaining to this order, click the Order Number. Links do not function in email or download versions of this report. |
Unallocated Date |
The date and time the payment became unallocated. |
Payment Method |
The payment method associated with the unallocated payment. |
Unallocated Amount |
The amount that is unallocated. A negative amount indicates that the payment has been allocated. |