If the customer would like the best seats chosen automatically by the system, you can perform this operation according to the following:
1.Open Customer Services from the Desktop.
2.Select the Bundles tab.
The Bundles|Search page appears.
3.Search for and select the bundle that you want to work with.
The Bundles|Details page appears.
4.Select the events from the bundle events section.
5.Optionally, click the 'Upgrade Bundle(s)' button to creating bundle upgrade requests.
6.Once you have selected events, complete the best available/requests section:
a.Price Zone: Select the price zone(s) that you want the seats to be selected from.
b.Hold Types: Select the hold type(s) that you want the seats to be selected from.
This list is not restricted to the holds to which you have access. If you select a hold type that you cannot access, you will be prevented from adding the held seats to the order. If you can access the hold through a promotion, add the 'Promotion Access Code' to the order before using the best available search.
c.Aisle Seats?: Select this check box if you want one of the bundle seats to be on an aisle.
d.Unobstructed Seats?: Select this check box if you want the best available search to omit any seats that have been identified as Obstructed on the Venue|Seats page.
e.Same Seats?: Select this check box to keep the same seats for all events.
This check box is selected by default.
f.Price Type Per Bundle / Amount of Seats: Enter the number of admissions required per price type (Adult, Junior, Senior).
The minimum and/or maximum admission required per bundle per price type displays to the left of each field in brackets.
7.Click 'Continue' or 'Continue as Offer'.
The bundle is added to the order or offer, and the next page in the bundle purchase flow appears. If there are other items in the bundle (miscellaneous items and gifts), you will be directed to the appropriate page (Bundles|Miscellaneous Items and Bundles|Gifts respectively).
For more information, refer to Step 8 of Adding a Bundle to an Order.
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Information After a bundle is added to an order, its details can be viewed on the Order|Bundles pages. Also, you can modify bundle instances and admissions by making changes to the actual seating, renewal seats, price types and by deleting a bundle admission or instance. |
