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AudienceView Unlimited Product Guides

From the Bundles|Map page you can select the seats by price type and venue (if applicable) to fulfill the bundle.

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Information

If a show is sold out to your current role, you will not be able to select it.

To use the Bundles|Map page to select seats:

1.Open Customer Services from the Desktop.

2.Select the Bundles tab.
The Bundles|Search page appears.

3.Search for and select the bundle that you want to work with.
The Bundles|Details page appears.

4.Select from the event(s) from the Bundle Events section.

5.Optionally, click the 'Upgrade Bundle(s)' button to create a bundle upgrade request.

6.Once you have selected events, click 'Continue by Selecting Specific Seats' in the Bundle Seats section.
The Bundles|Map page appears, displaying the availability across all of the selected events.

7.Select the price type for the bundle admission(s) from the 'Bundle Price' dropdown.

 

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Hint

If you need to clear a selection, hold down SHIFT and click the seat.

For admissions to be associated with the bundle, ensure that the 'Bundle Price' radio button is selected.

8.Select the seats that you want in your bundle events for the selected price type.
For subscription/season ticket types of bundles, one bundle will be created for each seat that you select, using the events that you selected on the Bundles|Details page.

9.If you want to:

Add more admissions to the bundle for a different price type: repeat the process from Step 7.

Add non-bundle admissions for the same events:

a.Select the radio button next to the 'Price Type' dropdown.

b.Select the appropriate price type.

c.Select the seat(s).
The seats will be added to the order along with the bundle.

10. If you want to:

Complete the order/continue fulfilling the bundle: click the 'Continue'.
The bundle is added to the order, and the next page in the bundle purchase flow appears.
If there are other items in the bundle (miscellaneous items and gifts), you will be directed to the appropriate page (Bundles|Miscellaneous Items and Bundles|Gifts respectively).
For more information, refer to Step 8 of Adding a Bundle to an Order.
If there are no other items in the bundle, the Order|Summary page appears and you can complete the order.

View the cost of the admissions and prevent other users from selling the seats: Click the 'Update Changes'.
The Admissions section of the right-hand pane updates with the cost of the admissions.

 

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Information

After a bundle is added to an order, its details can be viewed on the Order|Bundles page.

Also, you can modify bundle instances and admissions by making changes to the actual seating, renewal seats, price types and by deleting a bundle admission or instance.