Before You Begin
Before creating sections:
•Create the venue to which the section belongs.
•Write down the sections in your venue and for each section identify:
▪Which stand the section belongs, if applicable.
▪The level in which the section is located, if applicable (ground floor, balcony).
▪The name of the entrance closest to the section.
•If you want to display a link to additional information about the section to ticket sellers and/or online sales customers, create the an article.
•If you want to display a message to ticket sellers and online sales when seats in the section are added to an order, write down the text of the message. This message can also be printed on tickets.
•The 'Section GA Capacity' and 'Sys Section' fields are displayed and required if the venue 'Type' is set to General Admission; otherwise, they are hidden.
•If the venue 'Type' is set to Reserved and General Admission, then a 'Section Type' field is exposed, where the user can select Reserved or General Admission. This value will determine if the 'Section GA Capacit'y and 'Sys Section' fields are displayed.
Creating a Section
To add a section to an existing venue:
1.Open Event Configuration from the Desktop.
The Venue|Search page appears.
2.Search for and select the venue that you want to work with.
The Venue|Basic page appears.
3.Select the Sections tab.
The Venue|Sections page appears.
4.Click 'Add Section'.
5.Enter the section details in the applicable fields of the edit section.
6.For each section that you want to add, repeat the process from Step 4.
7.Click 'Apply'.
A window confirms that the venue was updated.
8.Click 'OK'.
