The Event Configuration - Events|Batch Update|Limits page allows you to add, update and remove limits from a group of events.
Limits are not counted retroactively, but from the time they are applied to the event. If you sell 25 tickets before you add a 100 ticket 'Cap', a total of 125 tickets can be sold.
To update the limit information for a batch of events:
1.Open Event Configuration from the Desktop.
2.Select the Events tab.
The Events|Search page appears.
3.Search for the events that you want to work with.
4.Select the check boxes next to all of the events that you want to update.
The events must appear on the same page of search results. If they do not, refine your search so that they do.
5.Click 'Batch Update'.
The Events|Batch Update|Basic page appears.
6.Select the Limits tab.
The Events|Batch Update|Limits page appears.
7.If you want to update the 'Customer Group':
a.Select the 'Update Customer Group' check box.
b.Select the option that you want to apply to from the 'Customer Group' dropdown:
oCustomer: The customer group limit will be applied per customer for the selected role(s).
For example, if the 'Cap' is set to 4 and all of the 'Roles' are selected, then each customer can purchase up tod four admissions for the event regardless of the role used for the order.
oSystem: The customer group limit will be applied system-wide for the selected role(s).
For example, if the 'Cap' is set to 100 and the selected 'Role' is Internet, a maximum of 100 admissions can be sold via the Internet role.
oNone: No admission counting will be performed.
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Hint Customer or System must be selected when setting a 'Cap' limit. The system will allow you to create a 'Cap' limit if None is selected, but the limit will not be effective. |
8.If you want to remove all of the limits, select the 'Remove All Limits' check box.
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Caution This will remove all of the limits from all of the selected events. |
9.If you want to remove all of the limits for a particular role, select the applicable role(s) from the 'Roles' field.
10.If you want to add and/or update limits:
a.Click 'Add Entry'.
A new limit row appears.
b.If you want to overwrite the current limit configurations of the selected events, select the applicable check boxes.
oOverride Min/Order, Max/Order and Increment: The values entered in the 'Min/Order', 'Max/Order' and 'Increment' fields will replace the values currently configured against the events for the selected 'Roles'.
oOverride Cap: The values entered in the 'Cap' field will replace the values currently configured against the events for the selected 'Roles'.
oOverride Dates: The values entered in the 'Start Date' and 'End Date' fields will replace the values currently configured against the events for the selected 'Roles'.
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Information When the 'Override' check boxes are not selected, the values entered in the fields will be added to the |
c.Roles: Select the role(s) that you want to apply the limit to.
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Hint If event limits are set against a particular role, all roles will be required to add a customer to their orders so that the purchases can be tracked and then the limits can enforced when appropriate. If price type/promotion limits are set, roles will only be required to add a customer if their orders contain that price type/promotion. |
d.Min/Order: Enter a value for the minimum number of admissions that can be purchased per order for this event.
If a value is not entered, no minimun per order restriction is applied.
e.Max/Order: Enter a value for the maximum number of admissions that can be purchased per order for this event.
If a value is not entered, no maximum per order restriction is applied.
f.Increment: Enter a value for the incremental number of admissions that can be purchased per order for this event (if this is set to 2 then customers can purchase 2, 4, 6 admissions and so on). If a value is not entered, no incremental restriction is applied.
g.Cap: Enter a value for the maximum number of admissions that can be purchased for the selected 'Customer Group' option.
If a value is not entered, no 'Cap' limit is applied.
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Hint Do not enter a limit if you do not require one. Setting the 'Cap' to an arbitrary number, such as 99, could affect the system's performance. |
h.Start Date: Click 
to select the date when the limit will take effect.
i.End Date: Click to select the date when the limit ends.
j.For every limit that you want to add, repeat the process from Step 10a.
11.Click 'Update Events'.
A window prompts you to confirm the number of events that will be updated.
12.Click 'OK'.
When the AVScheduler runs (every minute, by default) a Data Management job will be executed using the Update Multiple Events script and script definition, updating the group of events.
