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Navigation: General Configuration > General Configuration - Tickets > Configuring Tickets

Adding a Printer Device and Stock Preference to a Ticket Template

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Before You Begin

Adding a Printer Device

Adding a Stock Preference

 


 

Each ticket template you create will be used to print tickets on one or more types of devices.The following types of devices are supported:

FGL (FGL2 and FGL4) - rebranded as Lemur

PDF

Windows

Each template can be configured to support one or more devices. The application determines which device to use based on the order’s delivery method and printer settings. Once you add a device to a template, you can then specify the elements that you want to appear on the ticket. For more information, refer to Ticket Elements.

Before You Begin

Before adding a printer device, ensure you have:

Created your list of stock types. The default stock types are Letter Size Stock and Ticket Stock.

Placed an image representing your stock on your server, if applicable. The application does not print this image, but it will be used to represent your ticket stock when adding elements to the ticket.

The width and height of the ticket’s paper, and your printer’s DPI (dots per inch). If you are unsure of the DPI, refer to the manual for your printer.

info_outline

Information

When you specify the width and height, it must be in pixels. Information on converting inches to pixels, refer to Pixel Dimensions.

Adding a Printer Device

To add a printer device to the ticket template:

1.Open General Configuration from the Desktop.

2.Select the Tickets tab.
The Tickets|Search page.

3.Search for and select the template that you want to add a printer to.
The Tickets|Basic page appears.

4.Click 'Add Device'.
A new device is added to the Devices section.
You cannot add two devices to a single ticket template that have the same 'Device Type' and 'Stock Type'.

5.Complete the device information.

6.For each device you want to add, repeat the process from Step 4.

7.Click 'Apply'.
A window confirms that the template was updated.

8.Click 'OK'.

Continue to Ticket Elements to add elements to the device.

Adding a Stock Preference

To add a stock preference to the ticket template:

1.Open General Configuration from the Desktop.

2.Select the Tickets tab.
The Tickets|Search page.

3.Search for and select the template that you want to add a stock preference to.
The Tickets|Basic page appears.

4.Click 'Add Preference'.
A new stock preference is added to the Stock Preference section.

5.Complete the stock information.

6.For each stock preference that you want to add, repeat the process from Step 4.

7.Click 'Apply'.
A window confirms that the template was updated.

8.Click 'OK'.