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AudienceView Unlimited 7  Product Guides

 

 

•Criteria

•Advanced Section

•Output

 

 

The Scanned Tickets by Hour report displays, for a range of events and specific date, the number of tickets scanned and mark description. The report groups results by mark description and by the selected time interval (either by the hour or 15-minute intervals).

This report can be used to track the volume of scanning being done by hour and mark description (for example, a gate number). This would allow a manager to staff different areas appropriately.

Criteria

The following table illustrates the report criteria.

Criteria

Description

Venue

Filters the report by one or more venue selections.

Click magnifyingGlass-7.X to search for a venue.

Series

Filters the report by the 'Series Name' defined on the Event Configuration - Events|Basic page.

Miscellaneous Items

Filters the report by specific miscellaneous items.

Click magnifyingGlass-7.X to search for a miscellaneous item.

Events Code

Filters the report by a specific event.

Click magnifyingGlass-7.X to search for an event.

Scanned Date

Specifies the date to use for the report. This is the date that the ticket was scanned.

Click calendarIcon-7.X to select a date.

Output By

Enables you to specify the intervals of time which you want to view for the report:

•every 15 minutes

•every hour

Advanced Section

The following criteria is available in the advanced section:

Criteria

Description

Events From

Filters for those events that occur on or after the date entered.

Your entry will be ignored if you do not enter a value for 'Events To' date.

Click calendarIcon-7.X to select a date or durationIcon-7.X to select a duration.

Events To

Filters for those events that occur on or before the date entered.

Your entry will be ignored if you do not enter a value for 'Events From' date.

Click calendarIcon-7.X to select a date or durationIcon-7.X to select a duration.

Mark Description

Filters results by text marked on a ticket when scanned.

 

Output

The following table describes the report’s output:

Column

Description

Mark Description

The description configured for the scanner, if any.

Scanned In

The number of tickets scanned in.

Scanned Out

The number of tickets scanned out.

If your venue is configured for internal and external gates, the ticket status only changes to Used (Out) if the ticket holder is scanned out of an external gate.

Re-Entered

The number of tickets which have re-entered, that is exited and re-entered the venue.

If your venue is configured for internal and external gates, the ticket status only changes to Re-entered if the ticket holder is scanned out of an external gate and then scanned in again.