You can create links in a message to specific online articles. When receipients click on the link, they will be directed to that particular article. You can insert the generated URL or a friendly URL depending on whether one was configured in the selected article's Article|Basic page 'Permalink' field.
Caution In compliance with CAN-SPAM regulations, initiators of commercial emails must provide a working opt-out/unsubscribe link within marketing/advertising emails. For more information, refer to Email Marketing Single Click Opt-Out. Opt-out/unsubscribe links should be added only to messages that are meant for marketing/advertising and not for other types of messages (payment notifications, electronic tickets). |
To create a link to a specific article:
1.Open Correspondence from the Desktop.
2.Select the Messages tab.
The Messages|Search page appears.
3.Search for and select the message that you want to work with.
The Messages|Basic page appears.
4.Select the Build tab.
The Messages|Build page appears.
5.Enter the message text for the link ('Click HERE for more information').
6.Highlight the text that you want to build the article link upon ('HERE' in 'Click HERE for more information').
If no text is selected, the link will be created using the article name. The link will be inserted at the position of the cursor.
7.Click 'Build Link' and select one of the following:
8.If you want to use the generated URL, click 'Insert Link'.
The article link is inserted in the message.
9.If you want to use the friendly URL, click 'Insert Permalink'.
The article permalink is inserted in the message.
10.For every article link that you want to add, repeat the process from Step 4.
11.Click 'Apply'.
A window confirms that the message was updated.
12.Click 'OK'.
Hint If you are using alternate site branding, applying the site brand to the inserted link. |