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The following sections describe how to create and send messages:

Creating an Email or an Internal Message

Creating a Message Template

Creating a Message Extract

Building the Content of a Message

Message Links

Message Link Pop-Ups
Describes how to insert links to articles, bundles, events, miscellaneous items and gifts into messages.

Inserting Direct Links in Messages

Referrer Codes

Linking Back to a Brochure Site from a Message
Describes how to determine where various buttons will direct customers when they are clicked.

Inserting Tags into a Message

Message Filters

Previewing a Message

Testing and Scheduling Messages

Permission and Content Requirements for Scheduling Message

Sending a Test Message

Scheduling a Message

Spotlighting an Internal Message
Describes how to highlight an internal message so that it is called out to customers when they first log in.

Modifying a Message

Copying a Message

Deleting a Message

 

For more information regarding the rich text and souce editors, refer to  Using the Rich Text and Source Editors.

 

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Information

Refer to the knowledge base for:

Correspondence Tips & Tricks