To delete a schedule payment or payment plan:
1.Open Customer Services from the Desktop.
2.Select the Order tab.
The Order|Search page appears.
3.Search for and select the order that you want to work with.
The Order|Summary page appears.
4.If you want to delete:
▪An entire payment plan: Click 'Delete' in the header of the payment plan that you want to delete.
Once a payment in a plan has been processed you cannot delete the entire plan, and will have to delete the individual scheduled payments.
▪A scheduled payment from a payment plan: Expand the Payment Plan section, and click 'Delete' in the header of the scheduled payment that you want to delete.
▪A scheduled payment not part of a payment plan: Click 'Delete' in the header of the scheduled payment that you want to delete.
The page refreshes and the payment is removed.
5.Click 'Apply'.
A window confirms that the order was updated.
6.Click 'OK'.
