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AudienceView Unlimited 7  Product Guides

You can process individual scheduled payments manually, or you can process them in a batch.

To manually process a scheduled payment:

1.Open Customer Services from the Desktop.

2.Select the Order tab.
The Order|Search page appears.

3.Search for and select the order that you want to work with.
The Order|Summary page appears.

4.If you want to process:

A scheduled payment from a payment plan:

i.Expand the Payment Plan section.

ii.Click 'Update Payment' next to the scheduled payment that you want to update.
The Payments dialog box appears.

iii.Click 'Process Payment'.
A window confirms that the order was updated.

A scheduled payment not part of a payment plan:

i.Click 'Update Payment' next to the scheduled payment that you want to update.
The Payments dialog box appears.

ii.Click 'Process Payment'.
A window confirms that the order was updated.

5.Click 'OK'.