Preprinting enables you to generate ticket numbers or gift certificate/card redemption numbers without physically printing the item.
If you use this option, the order’s print status is changed to Printed. This is useful if you do not print tickets in-house.
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Information Multiple orders can be preprinted in a batch using Utilities. |
To preprint tickets, gift certificates or gift cards:
1.Open Customer Services from the Desktop.
2.Select the Order tab.
The Order|Search page appears.
3.Search for and select the order that you want to work with.
The Order|Summary page appears.
4.Choose an option:
▪To preprint all unprinted or previously printed tickets and gift certificates/cards:
•Select Preprint Tickets from the dropdown to the right of the 'Print' button.
▪To preprint or reprint a specific ticket and/or gift certificates/card:
•Select the check box next to the item that you want to preprint.
In some instances you may need to open a different order page to select the item you want to preprint (you might need to access the Order|Seats|Seats page to view all of the available seats).
•Select Preprint Tickets from the dropdown to the right of the 'Print' button.
The applicable ticket numbers and/or redemption numbers are generated.
A window confirms that the items were preprinted.
5.Click 'OK'.
