To remove a customer or agent from an order:
1.Open Customer Services from the Desktop.
2.Select the Order tab.
The Order|Search page appears.
3.Search for and select the order you want to work with.
The Order|Summary page appears.
4.Select the Customer tab.
The Order|Customer page appears.
5.Click 'Remove Customer' in the appropriate Mailing Information section (billing customer, agent, shipping customer)
6.Click 'Apply'.
A window confirms that the order was updated.
7.Click 'OK'.