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AudienceView Unlimited Product Guides

When a customer is added  to an order, all of the admissions on the order are automatically assigned to that customer; however, you can assign other customers to specific admissions. Once you assign a customer to an admission, you can search for orders using the admission customer number.

This can be used to track who is sitting in each seat or to check customer identification at the entrance.

 

An event, price type or promotion may have limits that restrict the number of admissions allowed per customer. By assigning another customer to some of the admissions, the order customer can purchase a greater number of tickets than the customer limits would otherwise allow. If the customer limits are exceeded, the application displays an error with the customer number and the event for which limits have been exceeded.

To assign a customer to an admission:

1.Open Customer Services from the Desktop.

2.Select the Order tab.
The Order|Search page appears.

3.Search for and select the order you want to work with.
The Order|Summary page appears.

4.If the admissions that you want to assign do not appear, click one of the links to the event in the Admissions section.
The Order|Seats|Seats page appears.

5.Click magnifyingGlass-7.X to search for a customer that you want to assign to each  admission.

6.Click 'Apply'.
A window confirms that the order was updated.

7.Click 'OK'.