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AudienceView Unlimited 7  Product Guides

 


 

Users

Roles

Groups

 


 

AudienceView Unlimited contains the following applications:

Module

Description

Desktop

Used to configure the system and for ticket box office sales.

Online

Used for online ticket sales.

Kiosk

Used for kiosk ticketing sales.

Access Control

Used for scanning tickets and marking tickets.

POS

(point of sale)

Used to sell concessions and merchandise quickly and easily though a touchscreen-friendly interface.

Your system administrator can control your access using:

Users

Roles

Groups

Users

A user can be anyone from a system administrator or box office ticket seller to a customer online. Users have user names and passwords that they can use to log in. Users can be assigned one or more groups and/or roles that determine how they can interact with the system.

Roles

Roles restrict a user's access and are most often used to reflect your sales channels. You can use roles to restrict access to things like:

Venues

Events and bundles

Charges and miscellaneous items

Payment and delivery methods

Hold types

Contracts

Fundraising programs

If a user and an item are assigned the same role, the user will be able to purchase or use the item.

 

A user's group determines what the user can do with the item. Users can have multiple roles, but only one role can be used at a time. You can change your current role at anytime using the Options menu.

Groups

Groups determine what areas of the application users can view and us, specifiying whether users can create, modify and/or delete an item, what pages they can view, and so on.

 

Users, groups and roles work together so that a users has access to the event (role) and access to sales-related features (group).