The Event Payment Allocations report displays the payment allocation of allocated or de-allocated orders to admissions, requests, taxes, and service charges by payment method, admissions and/or requests. Unallocated payments are not included in this report. You can use the Unallocated Payment Details report to view unallocated payments.
Information Payments are allocated to the order’s order items once the order has been paid in full. A payment is de-allocated when the order becomes under paid. For more information, refer to Payment Allocations. Only those event service charges charged against the price chart’s model are included in this report. |
You can use this report to examine which orders have been paid in full and how the payments have been allocated for settlements purposes. Using either the summary or the detailed report, you can determine which events were fully allocated over a payment date range.
The following table describes this report’s criteria:
Criteria |
Description |
Series |
Filters the report by the 'Series Name' defined on the Event Configuration - Events|Basic page. |
Event Code |
Filters the report by a specific event. Click to search for an event. |
Payment Methods |
Filters for unallocated payments based on the payment method(s). |
Payments Date Format |
Specifies the date to use for the report: •Date Range •Previous 7 Days (excluding today) •Today •Yesterday |
Payments From |
If you are entering a date range, this is the date from which data will be included in the report. This date is inclusive where the starting time will be 0:00:00 on the selected date. Any value entered into this field will only apply if Date Range is used. Click to select a date or to select a duration. |
Payments To |
If you are entering a date range, this is the date to which data will be included in the report. This date is inclusive where the end time will be up to 23:59:59 on the selected date. Any value entered into this field will only apply if Date Range is used. Click to select a date or to select a duration. |
Show Detail? |
Enables you to view payment allocation information itemized by each admission. The information displayed includes the order number, customer information, payment information, event, user and the payment allocation to each admission, event service charges, and taxes. |
The following criteria is available in the advanced section:
Criteria |
Description |
Events From |
Filters for those events that occur on or after the date entered. Your entry will be ignored if you do not enter a value for 'Events To' date. Click to select a date or to select a duration. |
Events To |
Filters for those events that occur on or before the date entered. Your entry will be ignored if you do not enter a value for 'Events From' date. Click to select a date or to select a duration. |
User Role |
Filters by the selected user role(s). This is the user who created or updated the order to place it in an allocated or de-allocated state. |
User Role Group |
Filters by the selected user role group(s). This is the user role group who created or updated the order to place it in an allocated or de-allocated state. |
Only those event service charges charged against the price chart’s model are included in this report. A zero NET value indicates a de-allocated payment.
The following table describes the report’s output:
Column |
Description |
Order Number |
Unique identifier for an order containing admission items for the selected series or event. To view details pertaining to a particular order, click the corresponding Order Number. These links do not function in HTML or email versions of this report. |
Customer Number |
Displays the customer number tied to the order. |
Contact Name/Organization Name |
The customer or contact name, or the organization name, if any. |
Full Name |
Full name of the customer tied to the order. |
Reference Number |
Payment transaction reference number generated by the payment gateway. |
Sequence Number |
Payment transaction sequence number generated by the payment gateway. |
Event |
Name of the event/show. |
User |
Customer's unique user name. |
Order Item Totals |
These columns provide the following information for each individual admission to the selected series or event: •Net Value: The allocated or de-allocated amount of an admission item excluding any taxes and service charges. •Taxes: The tax amount allocated to or de-allocated from an admission item. •Charges: The service charge amount allocated to or de-allocated from an admission item. •Allocated Amount: The amount allocated to or de-allocated from an admission item. |
Order Totals |
These columns provide the following information for each individual order containing admissions to the selected series or event: •Net Value: The total amount allocated or de-allocated from an order’s admission items, excluding any taxes or service charges. •Taxes: The total tax amount allocated to or de-allocated from an order’s admission items. •Charges: The total service charge amount allocated to or de-allocated from, an order’s admission items. •Allocated Amount: The total amount allocated to or de-allocated from, an order. |