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You can collect information about your customers by using customers. Customers can be created from the Desktop or whenever a customer makes a purchase through your online sales website. A customer can have any number of contacts associated with it. This chapter discusses how to work with customers using the Customer Services - Customer pages.

The following sections describe how to work with customers:

Creating a Customer

Contacts

Linked Customers

Customer Addresses

Customer Associations & Message Sources

Customer Affiliations

Saving Customer Payment Information

Transferring Account Balances

Customer States

Entitlements – Memberships, Benefits, Passes & Offers

Customer Memberships

Customer Benefits

Customer Passes

Customer Donation Opportunities

Using the Customer Biography Report

Creating an Online Customer

Customer Passwords

Duplicate Customers

Deleting a Customer