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You can collect information about your customers by using customers. Customers can be created from the Desktop or whenever a customer makes a purchase through your online sales website. A customer can have any number of contacts associated with it. This chapter discusses how to work with customers using the Customer Services - Customer pages.

The following sections describe how to work with customers:

•Creating a Customer

•Contacts

•Linked Customers

•Customer Addresses

•Customer Associations & Message Sources

•Customer Affiliations

•Saving Customer Payment Information

•Transferring Account Balances

•Customer States

•Entitlements – Memberships, Benefits, Passes & Offers

▪Customer Memberships

▪Customer Benefits

▪Customer Passes

•Customer Donation Opportunities

•Using the Customer Biography Report

•Creating an Online Customer

•Customer Passwords

•Duplicate Customers

•Deleting a Customer