In addition to the Scanned Tickets Report within Access Control, there are various other ways that you can report on a ticket’s status from the Desktop.
The following table describes how to view the ticket status from the Desktop:
Application |
Description |
The following core reports, available from the Business Intelligence|Generated Reports page, can be used to view ticket status information: •Real Time Access Control Report •Scanned Tickets by Hour Report
A Business Intelligence query can also be created to view ticket status information. Only the Real Time Access Control Report and the Scanning Failures Report display information regarding scanning failures. |
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The Events|Ticket Usage page displays information on sold and used tickets. |
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The following pages can be used to view ticket status information: •Order|Seats|Seats: Displays only Used (In), Used (Out) or Re-entered status. Order|History|Tickets: Displays a history of the scanning including failed scan information and also displays the mark description, if any. |
