Customers can search for events, bundles, miscellaneous items, stored value items and gifts online. By entering information in the available fields (Context Types and Online Searchable Fields) and adding search criteria to an article (Article Search Criteria), searches can return a number of items in the results. For example, if the 'Keywords' field on an event, bundle and miscellaneous item contains the value deadmau5 and the search criteria has been configured to match that value, when a customer searches for deadmau5 the event, bundle and miscellaneous item will be returned in the results.
Meta-tags can also be added to articles to help search engines direct customers to a site.
For more information, refer to Creating and Using Meta-Tags for Articles.
Common words and phrases, also called stop words (the, that, with, it's), can also be removed from online searches through the Registry so that they are not evaluated when a search is executed.
Select one of the titles below for more information about:
To add keywords to an event:
1.Open Event Configuration from the Desktop.
2.Select the Events tab.
The Events|Search page appears.
3.Search for and select the event that you want to work with.
The Events|Basic page appears.
4.Enter a keyword or phrase describing the event in the 'Keywords' field in the event data section (or in the Context Types and Online Searchable Fields).
OR
The Performance Keyword list can be populated and then bound to the 'Keyword' field.
If the Performance Keyword list has been bound to the field, you can select more than one entry by holding CTRL or SHIFT while making your selections.
5.Click 'Apply'.
A window confirms that the event was updated.
6.Click 'OK'
Once you have added the appropriate keywords, create article search criteria so that when a search is performed using the keywords, the event (and any other events, bundles, miscellaneous items, stored value items and gifts sharing the same keywords) will appear within the corresponding search results.
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To add keywords to a bundle:
1.Open Product Configuration from the Desktop.
2.Select the Bundles tab.
The Bundles|Search page appears.
3.Search for and select the bundle that you want to work with.
The Bundles|Details page appears.
4.Enter a keyword or phrase describing the bundle in the 'Keywords' field in the bundle data section (or in the Context Types and Online Searchable Fields).
OR
A Bundles Keyword list can be created, populated and then bound to the 'Keyword' field.
If a list has been bound to the field, you can select more than one entry by holding CTRL or SHIFT while making your selections.
5.Click 'Apply'.
A window confirms that the bundle was updated.
6.Click 'OK'
Once you have added the appropriate keywords, create article search criteria so that when a search is performed using the keywords, the bundle (and any other bundles, events, miscellaneous items, stored value items and gifts sharing the same keywords) will appear within the corresponding search results.
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To add keywords to a miscellaneous item:
1.Open Product Configuration from the Desktop.
2.Select the Miscellaneous Item tab.
The Miscellaneous Items|Search page appears.
3.Search for and select the miscellaneous item that you want to work with. For more information, refer to and .
The Miscellaneous Items|Details page appears.
4.Enter a keyword or phrase describing the miscellaneous item in the 'Keywords' field in the miscellaneous item data section (or in the Context Types and Online Searchable Fields).
OR
A Miscellaneous Item Keyword list can be created, populated and then bound to the 'Keyword' field.
If a list has been bound to the field, you can select more than one entry by holding CTRL or SHIFT while making your selections.
5.Click 'Apply'.
A window confirms that the miscellaneous item was updated.
6.Click 'OK
Once you have added the appropriate keywords, create article search criteria so that when a search is performed using the keywords, the miscellaneous item (and any other miscellaneous items, events, bundles, stored value items and gifts sharing the same keywords) will appear within the corresponding search results.
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To add keywords to a stored value item:
1.Open Product Configuration from the Desktop.
2.Select the Stored Value Item tab.
The Stored Value Items|Search page appears.
3.Search for and select the stored value item that you want to work with.
The Stored Value Item|Details page appears.
4.Enter a keyword or phrase describing the stored value item in the 'Keywords' field in the stored value item data section (or in the Context Types and Online Searchable Fields).
OR
A Stored Value Item Keyword list can be created, populated and then bound to the 'Keyword' field.
If a list has been bound to the field, you can select more than one entry by holding CTRL or SHIFT while making your selections.
5.Click 'Apply'.
A window confirms that the stored value item was updated.
6.Click 'OK'
Once you have added the appropriate keywords, create article search criteria so that when a search is performed using the keywords, the stored value item (and any other stored value items, events, bundles, miscellaneous item items and gifts sharing the same keywords) will appear within the corresponding search results.
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To add keywords to an article:
1.Open Content Management from the Desktop.
2.Select the Articles tab.
The Articles|Search page appears.
3.Search for and select the article that you want to work with.
The Articles|Basic page appears.
4.Enter any specific keyword(s) that you would like to use for the article in the 'Keywords' field.
OR
An Article Keyword list can be created, populated and then bound to the 'Keyword' field.
If a list has been bound to the field, you can select more than one entry by holding CTRL or SHIFT while making your selections.
5.Click 'Apply'.
A window confirms that the stored value item was updated.
6.Click 'OK'
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Stop words are words that are commonly used that you may not want searches to use when filtering (the, this, with).
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Information
For example, if a customer searches for Gone with the Wind only the bolded words will be included in the search.
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To add or remove common words or phrases from online searches:
1.Open the Registry from the Desktop.
2.Navigate to the System::Configuration node.
3.Add or remove words and phrases in the 'Search Cache Stop Words' field, separating any additions with a space.
4.Click 'Apply'
A banner confirms that the Registry was updated.
5.Click 'OK'. |
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Hint
The number of events displayed before the results go to another page can be configured globally using the Registry - Registry::EN::TSContentBO::Search Results Information::Page Size node 'Default Value' field.
Page size settings can also be defined for individual articles using the Content Management - Articles|Criteria page's 'Page Size' field.
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