AudienceView Unlimited 7  Product Guides

To add seats to a new offer:

1.Open Customer Services from the Desktop.

2.Select the Events tab.
The Events|Search page appears.

3.Search for the event that you want to add to the offer.

4.If you want to select the seats using the seat map:

a.Select the event that you want to add to the offer.
The Events|Seat Map page appears.

b.Select Offer from the 'Order/Offer' switch.
The switch and two buttons below turn red, and the 'Order Summary' button changes to 'Offer Summary'.

c.Select the seats.
The price type symbols are also red.

d.Click 'Offer Summary'.
The Offers|Summary page appears displaying the seats on offer.

5.If you want to select the seats using best available:

a.Select the the check box next to the event(s) that you want to add to the offer.

b.Click 'Best Available'.
The Events|Best Available page appears.

c.Complete the seat criteria in the fields provided.

d.Click 'Add to Offer'.
The Offers|Summary page appears displaying the seats on offer.

6.Complete the offer.

To add a bundle to a new offer:

1.Open Customer Services from the Desktop.

2.Select the Bundles tab.
The Bundles|Search page appears.

3.Search for and select the appropriate bundle.
The Bundles|Details page appears.

4.If you want to select the seats using the seat map:

1.Select the event(s) that you want to add to the offer.

2.Click 'Map Select'.
The Bundles|Map page appears.

3.Select Offer from the 'Order/Offer' switch.
The switch and two buttons below turn red, and the 'Order Summary' button changes to 'Offer Summary'.

4.Select the seats.

5.Click 'Offer Summary'.
The Offers|Summary page appears displaying the bundles on offer.

5.If you want to select the seats using best available:

a.Select the event(s) that you want to add to the offer.

b.Complete the seat criteria in the fields provided.

c.Click 'Add to Offer'.
The Offers|Summary page appears displaying the bundles on offer.

6.Complete the offer.

To add miscellaneous items to a new offer:

1.Open Customer Services from the Desktop.

2.Select the Miscellaneous Items tab.
TheMiscellaneous Items|Search page appears.

3.Search for and select the miscellaneous item that you want to add to the offer.
The Miscellaneous Items|Details page appears.

4.Enter the number of miscellaneous items that you want to add to the offer in the 'Quantity' field.

5.Click 'Add to Offer'.
The Offers|Summary page appears.

6.Complete the offer.

Gifts are the only items that will carry a monetary value with them on offers.

To add a gift to the offer:

1.Open Customer Services from the Desktop.

2.Select the Gifts tab.
The Gifts|Search page appears.

3.Search for the gift that you want to add to the offer.

4.Select the radio button next to the gift.

5.Click 'Add to Offer'.
The Offers|Summary page appears, displaying the Gifts section.

6.Enter the gift information:

▪Appeal: Select the appeal to which the gift is being made.

▪Fund Name: Select the name of the fund to which the gift will be allocated.

▪Donation Amount: Enter the amount the donor would give your organization with this gift.

7.Complete the offer.