Before You Begin
Before you create a new event (or multiple events), ensure you have:
•Created the price chart for the event.
•Created roles that can access the event in Application Security.
•Created any questions that may be required or optional.
•Created the ticket template that will be used. If these have not been created, you can assign them at any time.
Creating an Event
To create a new event:
1.Open Event Configuration from the Desktop.
2.Select the Event tab.
The Event|Search page appears.
3.Click 'New Event'.
The Events|Basic page appears.
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Hint Alternatively, if you are working within the Venues page with a venue loaded you can click 'New Event'. The Events|Basic page will appear with the venue already assigned in the 'Venue' field. |
4.If you create the event:
•With all of the venue's admissions: Ensure that the 'With Admissions' toggle selected at the top of the page. This is the default setting.
You can remove admissions on demand.
•Without any admissions: Select the 'Without Admissions' toggle.
You can add admissions at a later date.
5.Complete the basics (single event) section.
This is where the basic information about the event is configured, such as the name, description and date/time of the event.
6.Complete the order methods section.
This is where the acceptable payment and delivery methods that customers can use when purchasing tickets to the event are configured.
7.Complete the financials section.
This is where accounting information is configured, including event owner organization and contract information.
8.Complete the details section.
This is where less customer-facing information is configured, including ticket templates, associations and sales types.
9.Complete the categories, keywords, filters section.
This is where information that helps customers to search for and find the event they are looking for is configured.
10.Optionally, complete the URLs section.
This is where any links to items related to the event are configured, including upsell and add-on articles, logos and hashtags.
11.Optionally, complete the additional data section.
This is where optional data fields are configured. The use of these fields varies depending on your organization.
12.Optionally, complete the alternate images section.
This where event-specific detail and overview images can be configured if they differ from the venue's images.
13.Select the Calendar tab.
The Events|Calendar page appears.
14.Complete the calendar information.
For more information, refer to Event Calendar Entries.
15.Select the Pricing tab.
The Events|Pricing page appears.
16.Set the pricing for the event.
For more information, refer to Price Chart Events.
17.If the venue has general admission (GA) seating, select the General Admission tab.
The Events|General Admission page appears.
18.Add your GA seats.
For more information, refer to the General Admission (GA) Seating.
19.If you want to restrict the quantity of tickets that customers can purchase, select the Limits tab.
The Events|Limits page appears.
For more information, refer to Event Limits.
20.Optionally, you can add optional and required questions that will be asked of the purchaser per admission or event on the order. You can also add terms and conditions that the purchaser must accept before the purchase can be made. To add questions and terms and conditions to the event, select the Questions and Terms tab.
The Events|Questions and Terms page appears.
For more information, refer to Event Questions and Event Terms and Conditions.
21.If the gates and access rules for the event differ than the ones currently configured on the venue, select the Gates tab.
The Events|Gates page appears.
For more information, refer to Event-Specific Gates and Access Rules.
22.Click 'Create'.
A window confirms that the event was created.
23.Click 'OK'.
24.Price zones, hold types and best available fill zones now need to be configured.
For more information, refer to Managing Admissions.
